Question 1

How do I book a corona test?

Accepted Answer

1. [Book appointment by clicking on this link](https://psno-patient-platform-fe.svc.pasientsky.no/embedded/planner/booking?serviceProviderId=1b5ae466-02ff-11eb-82ad-82530a0c56ba&calendarId=ab37399e-eca6-11ec-8d07-fec143352211).
2. Fill in the information needed for all persons who are getting tested. __Be careful to enter the right information. This is used if you should have a medical certificate__.
3. At your scheduled time, meet up at the clinic. Please bring ID for everyone who is tested.
4. Your testresult will be available at helsenorge.no. If you do not have BankID you will get your result from Kry directly.
5. If you should have a medical certificate, it is sent to your inbox in the Kry-app your email shortly after the test result is ready.

Question 2

Can I book a covid test without Norwegian personal number?

Accepted Answer

Yes. Just call us at [+47 23 65 34 30](tel:004723653430) and we will book an appointment for you.

Question 3

Where can I find my test result?

Accepted Answer

Your testresult will be available by logging in at helsenorge.no. If you do not have BankID you will get your result from Kry directly.

Question 4

When will I get the test result?

Accepted Answer

- __RT-PCR test:__ 1-2 working days

You can find your test result by logging into [Helsenorge.no](https://www.helsenorge.no/) or in the Kry app. If you do not have BankID you will get your result from Kry directly.

The certificate will be sent to you after your test answer is ready, the same day. If the test result is ready at the end of our opening hours, the certificate will be sent to you the morning after.

If you haven’t received your test result within the promised time after the test was taken, please contact our support.

Question 5

Can I get a medical certificate stating my test result?

Accepted Answer

Yes. Inform the health personell when you take the test that you want a certificate. Payment is done at the clinic.

The certificate is written in English and includes the name, date and time of when the test was taken, as well as the type of test taken. We can also include a passport number if required by, for example, airlines.

In order to be issued a travel certificate, your test result must be negative.

It is important that you check the type of test that is required for your purpose.

Question 6

Where do I find the medical certificate?

Accepted Answer

If you have ordered a certificate, you will receive it in the Kry-app or by email. The certificate will be sent shortly after your test result is ready.

If you have taken a RT-PCR-test, your certificate will be sent the next workday if the test result is ready after 16:00.

Question 7

How do I change or cancel my appointment?

Accepted Answer

If you wish to change or cancel your appointment, you can do so by following the link provided in your confirmation e-mail or call us at [+47 23 65 34 30](tel:004723653430)

- To get a refund, you need to cancel your appointment at least 3 hours prior to your slot. 
- If you wish to change your appointment, it has to be done 3 hours prior your slot.

Covid test in Oslo

FAQ