Question 1

Can I get a referral to a specialist from Kry?

Accepted Answer

Our doctors kan reffer to specialists, but in some cases there will be a need for a physical examination, blood tests or other in order to get a refferal.

In these cases the doctor can not provide you a refferal to a specialist, and will advice you to go to your fastlege or one of our [clinics in central Oslo](https://www.kry.no/en/clinic/ "Read more and book appointment at our clinics in Oslo").

Question 2

Can I get a referral to a radiological scan?

Accepted Answer

We do not refer patients to radilogical scans over a video appointment. This is because these referrals inquire a physical examination first.

This is applies, among others:
- x-ray
- MRI
- CT-scan
- ultrasound

Question 3

Who can get a sick note over video?

Accepted Answer

__We can not write sick notes over video consultation.__ Our doctors can only write sick notes if you visit us at our clinics.

Whether a sick note is written is based on an individual assessment by the doctor. In some cases you can be referred to talk to your fastlege.

We encourage you to read the guidelines for who is entitled to sickness benefits, as this is affected by several factors. This can be found on [NAV's website](https://www.nav.no/no/person).

Question 4

Can I use Kry abroad?

Accepted Answer

Yes, you can talk to us wherever you are. All you need is a good internet connection and BankID for doctor consultations.

Kry doctors can prescribe EU prescriptions, according to the regulations. Please note that some pharmacies may reject prescriptions despite a valid prescription in accordance with the EU directive.

Question 5

Can I use "frikort" at Kry?

Accepted Answer

No Unfortunately. Kry is a private health actor and is not under public agreement.

Question 6

How do you store my health information?

Accepted Answer

Your health information is stored in an electronic medical record system called PatientSky. We are obliged to keep this information and it can not be deleted.

Only people who work in Krys services in Norway have access to the information, and only entries will be made in your journal of people who will provide you with health care, administer this health care or do quality checks of the health care.

All logins in your records are logged by the system, and we do regular log checks to check that those who look up the records have a legitimate reason to do so.

Question 7

Will the medical record note at Kry be available to my GP?

Accepted Answer

The medical record note will not automatically be available to the GP. If you wish, the doctor forwards the note to the GP.

In some cases where the doctor deems it necessary, the GP can be informed without the patient's consent.

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FAQ

Can I get a referral to a specialist from Kry?

Can I get a referral to a radiological scan?

Who can get a sick note over video?

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